Terms of Service

1. Introduction

Welcome to LUNAYA. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website.

2. Use of the Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of LUNAYA or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

4. Product Information and Pricing

We strive to ensure that all product descriptions and pricing information on our website are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

5. Orders and Payments

By placing an order through our website, you warrant that you are legally capable of entering into binding contracts. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order you place with us.

Payment must be received in full before products are dispatched. We accept various payment methods as indicated on our checkout page.

6. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times are estimates and may vary due to factors outside our control. Risk of loss and title for items purchased from LUNAYA pass to you upon our delivery to the carrier.

7. Returns and Refunds

Our Returns and Refunds Policy, which forms part of these Terms, outlines the conditions under which you can return products and receive refunds. Please review this policy carefully before making a purchase.

8. Limitation of Liability

LUNAYA will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or inability to use our website or services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at support@lunaya.com.