Frequently Asked Questions

What materials does LUNAYA use for its clothing?

LUNAYA is committed to using high-quality, sustainable, and ethically sourced materials. We primarily use organic cotton, linen, Tencel, and recycled fabrics. Each product description provides detailed information on the materials used for that specific garment.

How do I find my size?

We provide a detailed size guide on each product page to help you find your perfect fit. You can also refer to our general size chart available in the footer or contact our customer service for personalized assistance.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience and security.

What is your shipping policy?

We offer worldwide shipping. Standard shipping usually takes 5-7 business days, while express shipping delivers within 2-3 business days. Shipping costs vary based on your location and chosen method. You can find more details on our Shipping Information page.

How do I return or exchange an item?

We want you to be completely satisfied with your LUNAYA purchase. You can return or exchange unworn items within 30 days of receipt. Please visit our Returns & Exchanges page for detailed instructions and to initiate a return.

Do you offer international shipping?

Yes, LUNAYA ships internationally to most countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.